Outcomes and ROI
Goodwill’s team delivers services, products and employment coaching support for more than 900 local employers of all sizes each year. Trainees receive classroom education, vocational instruction, workplace behavior coaching, financial literacy, placement assistance, and ongoing career support. For employers, this assures positions are filled by skilled, mature and confident workers motivated to succeed.
People Served
17,038 individuals received services from Goodwill Industries of Greater Detroit.
Job Placements
1,080 job placements were facilitated as a result of Goodwill services.
Wages
The average hourly wage paid to workers place by Goodwill was $11.83.
Retention
86% of individuals placed into jobs remained working after 90 days.
People Served By County
Oakland 13,793
Wayne 2,941
Macomb 304
Quality Survey Data
As an ongoing measure of service quality, Goodwill regularly surveyed employers, family members, guardians and trainees. Survey results showed a 99% approval rate from those receiving Employment Services and a 98% approval rating from those receiving Pre-Employment Services.